LinkedInThea Minderhoud

Thea Minderhoud

Receptionist/Reservationist at Royal Automobile Club

Location
London, United Kingdom
Industry
Hospitality
Previous
  1. Royal Automobile Club,
  2. Swissotel Chicago,
  3. Ammos Cafe/Bar
Education
  1. Ealing, Hammersmith & West London College
187connections

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187connections
Ealing, Hammersmith & West London College

Ealing, Hammersmith & West London College

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Background

Experience

Restaurant Receptionist

Royal Automobile Club
(2 years 1 month)London, United Kingdom

Meeting and greeting important members in a high standard environment by delivering a 5 star customer service and experience in a fine dining restaurant. Making reservations for private dining and organising private events.

Graduate Trainee

Swissotel Chicago
(9 months)London, United Kingdom

Working with the Micros system in various departments of F&B; restaurant, bar and in room dining, as well as, Front of House Reception recording customer details in the Opera software and dealing with customers enquires and complaints. These assisted in the further understanding of the hospitality sector as well as, customer satisfaction.

Waitress

Ammos Cafe/Bar
(4 months)Greece

Identified the specifics of the service department and developed great knowledge of the customer’s needs and expectations.

Skills

  • Event Management
  • Teamwork
  • Hospitality
  • Microsoft Office

Languages

  1. English

    Native or bilingual proficiency
  2. Greek

    Native or bilingual proficiency

Education

Ealing, Hammersmith & West London College

GALILEO Computer Reservation System

University of Surrey

International Hospitality and Tourism Management, BSc

Subjects: Hospitality Operations Management, Sustainable Tourism, Hospitality Events Management, Business Strategy, Tourism Leisure and Society.

Geitonas School

IB Diploma

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