Lydia Gilroy

Front of House/Technical Intern at The Site Gallery

Location: United Kingdom
Industry: Public Relations and Communications

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Lydia Gilroy's Overview

Current

Front of House/Technical Intern at The Site Gallery
Visitor Welcome Assistant at Chatsworth Settlement Trustees

Past

Customer Service Advisor at BSkyB
Waitress at Devonshire Hotels & Restaurants
Customer Service Assistant at The Chatsworth Farm Shop

Education

Sheffield Hallam University
University College Falmouth
Highfields School

Connections

64 connections

As a soon to be SHU graduate in PR and Communications, I have just undertaken a dissertation based around Arts Council England's use of social media since the 2010 government spending review. This was to broaden my knowledge of the arts sector, of which I hope to work in in the near future.
I am now looking for PR/Marketing/Communications internships and work experience to build upon the skills I have learnt over the course of my degree and gain practical experience. I hope this will further develop my knowledge and understanding of the workings of the PR industry.

My interests lie mainly in the arts sector and I am particularly passionate about making the arts readily available and engaging to people of all backgrounds. However interests also lie in the food and drink sector and heritage and museums.

Front of House/Technical Intern

The Site Gallery

May 2013 – Present (2 months) Sheffield, United Kingdom

In this position I will be working one day a week assisting the Site Gallery team in an array of tasks from looking after front of house of the gallery, public relations, communications, developing the brand, exhibiting, curating and admin.

Visitor Welcome Assistant

Chatsworth Settlement Trustees

Privately Held; 1001-5000 employees; Leisure, Travel & Tourism industry

June 2012 – Present (1 year 1 month) Chatsworth House, Bakewell

This role involves meeting and greeting visitors to the main part of the Chatsworth House Estate; the house; the gardens; and the farmyard. The job is varied from selling tickets at till points to doing welcome talks to coaches.

Customer Service Advisor

BSkyB

Public Company; 10,001+ employees; BSY; Broadcast Media industry

February 2012 – May 2012 (4 months) Sheffield, United Kingdom

My role within the award winning BSkyB Sheffield contact centre was to aid customers with issues with their broadband and phone services. Also to give the customer the best service I could give and trying to work in a one call solution for all enquiries. This role involved an intensive 5 week training course in customer service and telephone manner.

Waitress

Devonshire Hotels & Restaurants

Privately Held; 201-500 employees; Hospitality industry

July 2010 – February 2012 (1 year 8 months)

Having joined the Devonshire Arms after a period of closure for a complete refurbishment. My role not only included waiting on tables and working behind the bar but to also engage with customers to build relations so we were able to build up a regular clientele. Due to when I started and the turnover of staff, I quickly established myself as reliable and was often left looking after front of house to enable management to do office based work such as cashing up between lunch and evening service.

Customer Service Assistant

The Chatsworth Farm Shop

June 2009 – February 2010 (9 months)

At the Chatsworth Farm Shop, my main role was on the till point. However I also worked on the shop floor doing stock takes, pricing up reduced items and more in general making sure the shop was presented at the highest standard.

Evans & Vettori Art Achievement Award

Highfields School, Matlock
- November 2011
I was awarded as part of an A Level certificate presentation evening at Highfields School for my contribution to the Fine Art course. This was presented for my range of skills, diverse use of different mediums, aiding other students in their studies, use of photography and also for written presentation and analytic thought process throughout sketchbooks. It was also for achieving the highest grade in the year in Fine Art.

Volunteer Interests
- Causes I care about:
  - Arts and Culture
  - Children
  - Education
  - Health
  - Politics
- Organizations I support:
  - Arts Council England
  - Mind
  - Alzheimer's Society
  - Labour Party

Sheffield Hallam University

degree, Public Relations and Communications

2011 – 2013

Modules include: PR Professional Skills, Applied Photography, Issue and Crisis Management and Global News and Information.

University College Falmouth

BA hons, Public Relations

2010 – 2011

I studied my first year at UCF, then transferred to finish my degree at Sheffield Hallam University. During this year I was involved with the student paper "Flex" and was also a course representative.

Highfields School

GCSE & A Level

2003 – 2010

GCSE A* - C in Fine Art, French, Product Design, English Language, English Literature, ICT, RE, Double Science, Maths and Spanish.
A Level Fine Art and Englist Language both A

Interests:

World Cinema, Film, Art and Design, Fashion, Reading Novels, International Travel, Photography, Social Media, PR, Journalism, Travel writing

Groups and Associations: