LinkedInLucy Nicholls

Lucy Nicholls


Taunton, United Kingdom
Nonprofit Organization Management
  1. Somerset Partnership NHS Foundation Trust
  1. Rethink Mental Illness,
  2. Somerset LINk,
  3. Monetas
  1. University of Exeter

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Somerset Partnership NHS Foundation Trust

Somerset Partnership NHS Foundation Trust

Patient Experience Manager

– Present

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Specialties: Patient and public involvement, digital programme management, online communications, website management, project management, charity management, Local Involvement Networks, Local Healthwatch, editing and copy-writing.


Patient Experience Manager

Somerset Partnership NHS Foundation Trust
– Present (1 year 4 months)Bridgwater, England

Patient and public involvement, NHS Complaints management, Governor relations and Comms for the Somerset Partnership.

Interim Manager

Rethink Mental Illness
(5 months)Taunton, Somerset

Managing the implementation of the Pathways for Adults (P4A) Mental Health Service across Somerset.

Locality Manager

Somerset LINk
(3 years 2 months)Somerset

Managing the Somerset Local Involvement Network: faciliating patient and public engagement in health and social care services.


(2 years 1 month)

Charity consultant for charities and not-for-profit companies in the south-west. Advising on fundraising, marketing and project evaluation. Clients included Mind in Taunton & West Somerset and Age Concern Somerset.

Digital editor and writer

(6 years 3 months)

Editor of The Mumsnet Guide to Toddlers and editorial assistant for The Mumsnet Guide to Pregnancy. Writing online content about parenting. Researching and compiling online policies for Mumsnet on mental health service user management online.

Finance Manager

Mind in Taunton & West Somerset
(4 years)

Responsible for finances for £500,000 mental health charity; producing funding bids, evaluation packages and strategic plans for NHS funded day services, grant-funded advocacy and holistic health services.

Project Operations Manager

Aerosystems International
(2 years 1 month)

Responsible for presenting key financial strategic analysis to the management team for two major aerospace projects.

Project Manager

Fortune Cookie
(1 year 1 month)

Managing a team of developers, with project manager and account handler responsibility for projects with budgets up to £200,000.

London Technical Support Manager

Key Systems Limited (UK)
(2 years 1 month)

Based on-site with clients, responsible for managing London Technical Support for a software consultancy to London advertising agencies. Systems Administration, hardware and software support and client training. Clients included Portland Outdoor Advertising.


  • CMS
  • Stakeholder Management
  • Proofreading
  • E-commerce
  • Charities
  • Change Management
  • Strategic Planning
  • Governance
  • Copy Editing
  • Software Development
  • Public Sector
  • Online Marketing
  • Journalism
  • Research
  • Program Management
  • Social Media
  • Web Content
  • Event Management
  • Policy
  • Copywriting
  • HTML
  • Project Management
  • Training Delivery
  • Writing
  • Editing
  • Community Engagement
  • Stakeholder Engagement
  • Management
  • Marketing
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