LinkedInKimberley Heath

Kimberley Heath

Service Consultant at ANZ

Location
South Australia, Australia
Industry
Banking
Previous
  1. UNITE Group plc,
  2. Victoria Hall Ltd
Education
  1. Sheffield College
Recommendations1 person has recommended Kimberley
228connections

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228connections
Sheffield College

Sheffield College

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Background

Experience

Service Consultant

ANZ
– Present (7 months)

Service & Sales Manager

UNITE Group plc
(11 months)Sheffield, United Kingdom

Management of a 1400 bed purpose built student accommodation complex in the centre of Sheffield.
Specialising in audit compliance, sales, customer experience, stakeholder relations, debt management, budgeting, P&L management, training and development.

Customer Service Manager

UNITE Group plc
(3 years 7 months)Sheffield, United Kingdom

Hospitality Manager

UNITE Group plc
(3 years)Sheffield

Assistant Manager

Victoria Hall Ltd
(6 years 4 months)Manchester

Supporting the management of day to day operations of a 400+ bed student accommodation complex in Manchester.
Specialising in stakeholder relationship management, banking compliance, sales and customer service.

Courses

Independent Coursework

  • Recruitment & Selection
  • Coaching & Feedback
  • Executing Strategy
  • 7 Habits of Highly Effective People

Skills

  • Customer Service
  • Property Management
  • Facilities Management
  • Change Management
  • Budgeting
  • Sales
  • Budgets
  • Stakeholder Management
  • Operations Management
  • Management
  • Leadership
  • Business Development
  • Coaching
  • Customer Experience
  • New Business Development
  • Marketing Strategy
  • Negotiation
  • Account Management
  • Customer Satisfaction
  • See 4+  See less

Education

Sheffield College

BTEC National Certificate in Business

Handsworth Grange

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