LinkedInBlake Jackson

Blake Jackson

Service Support Coordinator

Location
Leicester, United Kingdom
Industry
Logistics and Supply Chain
Current
  1. PepsiCo
Previous
  1. PepsiCo,
  2. Adecco Group,
  3. Spotless Cleaning
Education
  1. Regent College
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PepsiCo

PepsiCo

Service support coordinator

– Present

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Background

Experience

Service support coordinator

PepsiCo
– Present (8 months)Leicester

Warehouse Operative

PepsiCo
(6 months)Leicester

Correct use of proper manual handling techniques to safely pick products ranging in weights.

Working towards individual targets for hourly pick rates. Whilst maintaining good housekeeping standards in a busy fast paced warehouse.

To use mechanical equipment safely and efficiently to make sure that the customers orders arrived with them in excellent condition.

During this time I took part in many extra activities including the pay focus group and being a proud member of our nominate a mate council.

Warehouse operative

Adecco Group
(1 year 4 months)Leicester

Correct use of proper manual handling techniques to safely pick products ranging in weights.

Working towards individual targets for hourly pick rates. Whilst maintaining good housekeeping standards in a busy fast paced warehouse.

To use mechanical equipment safely and efficiently to make sure that the customers orders arrived with them in excellent condition.

Administrative Supervisor

Spotless Cleaning
(7 months)

Supervisor to a team administrators and customer service representatives.

To enusre that the team delivered a high level of service at all times remaining in control of situations and dealing with irate customers.

Dealing with quotations of services for our clients with regards also to dates and times that service willbe implemented.

To ensure that the team would have correct equipment and logged correctly enauring all spreadsheets and data is kept up to date andacurate.

In this role I learned valuable experience in leading a team and how to deal professionally in tense, stressful situation's. I was also able to improve skills that I had previously developed. With a higher workload I had developed better ways to effetively manage my time and my orginisational skills improved vastly.

Warehouse Operative

PepsiCo
(2 years 1 month)

Correct use of proper manual handling techniques to safely pick products ranging in weights.

Working towards individual targets for hourly pick rates. Whilst maintaining good housekeeping standards in a busy fast paced warehouse.

To use mechanical equipment safely and efficiently to make sure that the customers orders arrived with them in excellent condition.

Customer service/ Sales

Zenith Staybrite
(5 months)

Fast paced call centre environment handing customers queries and working to achieve personal sales targets. Effectively use cross selling techniques to better suit the customer making sure to sell the product that best suits them. Dealing with rude and agressive customers in a calm and collected manner, maintaining control of all situations while managing a high level of customer service.

During this role I developed usefull skils within the customer service sector and also managed to use my role to better my organisational and time management skills.

Education

Regent College

A-level, Performance arts

Activities and Societies: Performance arts C Drama and theatre studies C Government and Politics C

Beaumont Leys Secondary School

G.C.S.E

Activities and Societies: Science B/B English C Maths C I.T C Media B Drama B Music C R.E C

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