Technical Support Manager, EMEA
at Nextivity Inc.
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Technical Support Manager, EMEA
In addition to my degree I am a member of the British Computer Society (MBCS) and have the professional qualifications of Chartered Engineer (CEng) and Chartered IT Professional (CITP).
I have very broad experience in software development, systems and network engineering, technical sales and project management for a wide variety of communications technologies and systems.
This skillset allows me to quickly adapt and be productive in a wide variety of environments.
Specialties:Wireless networks, system and product architecture for Network Management Systems, RADUIS AAA systems, broadband wireless systems and core networks, UMTS femto cells, system engineering, pre-sales technical support, post sales technical support, project management, IP networks
Responsible Nextivity's pre and post sales support activities in the EMEA region. Supporting the Cel-Fi 3-hop self-install smart repeater incorporating IntelliBoost.
Working with technology partners and network operators to bring femto cell technology successfully to the mass market.
Encompasses a wide range of activities, for example:
Software and systems engineering and development
Held a wide variety of positions and responsibilities, including systems architecture, project management, systems engineering, pre sales technical support and post sales technical support.
Consultant Engineer: Wireless Local oop (AirLoop), Network Management, HP OpenView, C, C++, team leader, O&M system architect
Consultant System Engineer, NSUK: Pre-sales support IP networking products, NAS/RAS, RADIUS, ATM inverse Muxing, O&M, RFI/RFP/RFQ support
Consultant System Engineer: GSM OMC Strategic Development, Fault Management, MML adapters, Java, C++
Consultant System Engineer: UMTS Development, OA&M architecture, RFI support
Five distinct positions in seven years...
Software Engineer: billing subsystem, on the AT&T 5ESS digital voice switch (Malmesbury, UK)
Software Engineer: SS7 TUP, 5ESS digital voice switch, C, awk, code generator tools (Malmesbury UK)
Software Engineer: Intelligent Networks, Service Control Point, SS7, TCAP, performance engineering, software configuration management (Columbus Ohio, USA & Malmesbury UK)
Senior Software Engineer: Passive Optical Networks and SDH transmission management systems, CMIP, OSI network management, C, SDL CASE tools, system architecture (Malmesbuty, UK)
Principal Engineer: Wireless Local oop (AirLoop), Network Management, HP OpenView, C, C++, team leader, O&M system architect (Chippenham, UK)
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