Paul Kitchen

Current

• Professional Services Consultant at RightNow Technologies

Past

• Project Co-ordinator at Lockheed Martin
• I.T Support Development Agent at Touch Logistics Ltd

Education

• The University of Reading
• Wyvern Community School
• 2006 The University of Reading Prince2 Foundation

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Connections

104 connections

Industry

Information Technology and Services

Websites

• My Company

Paul Kitchen’s Summary

I am a Prince2 qualified IT Consultant with two and a half years client facing experience gained managing implementation, optimisation and integration of on-demand SaaS CRM software solutions. Working for major Enterprise clients including British Telecom, Telefonica, and Sony, I have managed all stages of the project lifecycle from initial requirements definition; project scoping, planning and business case development; to roll out management and post implementation support. Using my naturaI customer-centric approach to delivery, I combine sound analytical ability with excellent interpersonal skills to manage all project relationships. I am capable of communicating and influencing at all levels, whether building and leveraging effective client partnerships, liaising with technical operations / development teams or presenting project performance to C-level management.

Paul Kitchen’s Specialties:

SaaS CRM Deployment /
Business Development /
Systems Integration /
Business Analysis /
Project Documentation /
Team Leadership /
Client Relationship Management /
Project Management /
Analytics Reporting /

Paul Kitchen’s Experience

• Professional Services Consultant

  RightNow Technologies

  (Public Company; RNOW; Computer Software industry)

  January 2007 — Present (3 years 1 month)

  I am a Prince2 qualified IT Consultant with two and a half years client facing experience gained managing implementation, optimisation and integration of on-demand SaaS CRM software solutions. Working for major Enterprise clients including British Telecom, Telefonica, and Sony, I have managed all stages of the project lifecycle from initial requirements definition; project scoping, planning and business case development; to roll out management and post implementation support. Using my naturaI customer-centric approach to delivery, I combine sound analytical ability with excellent interpersonal skills to manage all project relationships. I am capable of communicating and influencing at all levels, whether building and leveraging effective client partnerships, liaising with technical operations / development teams or presenting project performance to C-level management.

• Project Co-ordinator

  Lockheed Martin

  (Public Company; 10,001 or more employees; LMT; Defense & Space industry)

  September 2006 — March 2007 (7 months)

• I.T Support Development Agent

  Touch Logistics Ltd

  (Information Technology and Services industry)

  2004 — 2005 (1 year )

Paul Kitchen’s Education

• The University of Reading

  BSc , Information Technology , 2002 — 2006

• Wyvern Community School

  1995 — 2000

• 2006 The University of Reading Prince2 Foundation

  B.Sc , Information Technology

Additional Information

Paul Kitchen’s Websites:

• My Company

Paul Kitchen’s Interests:

Playing the drums, punk/rock music, liberal politics, activism.

Paul Kitchen’s Groups:

•    E-Commerce Network
•    CRM-Professionals

Paul Kitchen’s Honors:

TOGAF certified (The Open Group Architecture Framework), PRINCE 2 Foundation level.

Paul Kitchen’s Contact Settings

Interested In:

• consulting offers
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch