Head of Applications Delivery at ASOS.COM
Peterborough, United Kingdom
Head of Applications Delivery at ASOS.COM
Peterborough, United Kingdom
IT Senior Executive with business change and large programme management experience with 3 major retailers.
Multi-channel experience, eCommerce, Application development & operational service delivery spanning over 18 years.
E-commerce strategy, roadmap and implementation, multi channel integration, project management, usability and customer experience, site measurement and analytics, Application development, IT service delivery, Vendor management, supply chain, contract negotaition,
(Public Company; Retail industry)
2008 — Present (2 years )
(Retail industry)
June 2004 — October 2008 (4 years 5 months)
Responsible for formulating and implementing the IS strategy based on the NEXT group's vision and objectives for the NEXT Directory business.
Management of the day to day operation and service delivery for all NEXT Directory IS across the business environment.
Strategic and architectural responsibility for the no 1. apparel & Accessories website within the UK (www.next.co.uk).
High level vendor management with some of the largest international service providers.
(Public Company; 10,001 or more employees; nxt; Retail industry)
June 2004 — October 2005 (1 year 5 months)
Programme and application development management of IT and business strategic initiatives. Responsible for IS development for 3 call centres supporting over 1000+ contact centre agents, receiving 500k calls per week.
(Public Company; 10,001 or more employees; Retail industry)
June 2002 — May 2004 (2 years )
A key member of the senior IT team. Responsible for strategic development, enhancement and implementation of George Systems.