LinkedInNeil Cornwell
Neil Cornwell

Neil Cornwell

IT

Location
London, United Kingdom
Industry
Information Technology and Services
Recommendations7 people have recommended Neil
500+connections

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Background

Summary

19 years experience within the IT industry; Working at a number of diverse companies has enabled me to develop as a dedicated and hardworking professional with strong technical, managerial and leadership skills.

Drawing on my qualification in business & finance has enabled me to understand key areas of business and their relationship with IT as part of a holistic business strategy.

I strive to deliver results and focus on the alignment of IT to the business strategy, utilisation of the appropriate resources to ensure timely delivery of services and customer satisfaction.

11 years experience of managing and leading IT personnel; I have developed strong managerial and leadership skills with a key focus on geographically dispersed teams.

My participation on the Smiths Emerging Leaders course has enabled me to understand and utilise core competencies for more effective leadership and management.

Projects

Bomgar Remote Control

Intercompany appliance built specifically to provide monitored remote control to all of our customers, both internal and external. With Bomgar public facing our support staff is able to provide support for clients that are not inside the Smiths network. The introduction of the Bomgar appliance has greatly reduced the amount of client machines that are shipped back for repair.

Team members:

Skills

  • ITIL
  • Change Management
  • IT Service Management
  • Strategic Thinking
  • IT Strategy
  • IT Management
  • Project Portfolio...
  • Program Management
  • Security
  • Strategic Planning
  • Training
  • Integration
  • Leadership
  • Management
  • Service Delivery
  • Stakeholder Management
  • Infrastructure
  • Service Desk
  • Team Building
  • Process Improvement
  • Project Management
  • Service Management
  • Project Planning
  • Active Directory
  • Strategy
  • Information Technology
  • Outsourcing
  • Technical Support
  • Microsoft Exchange
  • Networking
  • Testing
  • Incident Management
  • Vendor Management
  • IT Operations
  • Business Strategy
  • System Deployment
  • Disaster Recovery
  • Project Delivery
  • SharePoint
  • Data Center
  • Business Process
  • ERP
  • Governance
  • Business Analysis
  • Sla
  • See 30+  See less

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