
COO Europe
Reading, United Kingdom

COO Europe
Reading, United Kingdom
My career has been founded on helping entrepreneurs build sustainable, profitable and above all valuable businesses. I have benefited from the wonderful paradox that by helping others achieve their goals I have had a rewarding career path that has led to me becoming part of a leadership team in a global franchise business that is an expert in expense reduction (discovering profit).
My key areas of activity are now focused on people, process, productivity, promotion and profit for our network members across Europe.
Core Competencies;
Leadership, Cultural Achitecht, Customer Service, User Group Facilitation,Strategy Development, Business Start Up, Process Re-engineering, Franchise Development, Franchise Sales, Business Networking, Internet Research, SEO, SEM, Social Networking, Web Marketing, Web Technology Guru, Web 2.0 Marketing.
Software & Tools;
Wordpress, Macromedia Suite, Camtasia, Microsoft Office, MindManager, PC and Mac
(Privately Held; 501-1000 employees; Management Consulting industry)
September 2008 — Present (1 year 7 months)
Responsible for the development of the Expense Reduction Analysts network through focusing on the strategic development of products, processes, and productivity tools.
We are constantly looking for people who have a successful track record in industry at a senior level, a passion for a vertical market, and have a desire to build their own business. Contact me directly if you would like to discuss how we could help you.
(Public Company; 51-200 employees; Staffing and Recruiting industry)
April 2006 — September 2008 (2 years 6 months)
Responsible for the development of the MRINetwork by attracting, qualifying and selecting individuals across the globe to open single site and master franchises.
(Public Company; 1001-5000 employees; Staffing and Recruiting industry)
February 2003 — April 2006 (3 years 3 months)
Responsible for the IT leadership for all of the MRINetwork, over 1,100 offices in over 40 countries.
Key achievements include;
-Negotiating global contracts with leading recruitment technology providers for use by our offices, driving down costs and improving productivity efficiencies.
-Purchasing, developing and implementing a custom performance tracking system to measure key perormance indicators.
-Launched a new global corporate web site during a brand launch removing the need for legacy (expensive) technology and providing a platform for future development.
-Created an Internet Research Wiki for collaborative sharing of best practice.
-Managed a team of 14 individuals committed to providing customer service and specific consultative advice on best practices and development of a suite of recruitment technology tools.
(Public Company; 1001-5000 employees; Staffing and Recruiting industry)
February 2002 — February 2003 (1 year 1 month)
Responsible for the IT leadership for all MRINetwork offices outside of the US. Provided consultative advice on best practices and specific training and development of a recruitment management system.
Facilitated strategic developments being run from the US and helped internationalise products for use by the international network.
(Privately Held; 11-50 employees; Staffing and Recruiting industry)
February 2001 — February 2002 (1 year 1 month)
Executive Search Consultant, February 2001 - February 2002
Initially joined as an IT consultant to establish a web based job board for the tax industry. Post ".com bust" I transitioned to the role of an executive search consultant, providing executive search solutions to tax departments for top and mid tier professional service firms.
(Self-Employed; 1-10 employees; Staffing and Recruiting industry)
March 2000 — February 2001 (1 year )
Provided IT advice and project management for recruitment companies looking to web enable their processes and maximise recruitment consultant performance.
(Public Company; 201-500 employees; Staffing and Recruiting industry)
February 1997 — March 2000 (3 years 2 months)
Responsible for helping franchised offices make use of technology and drive the development of new technologies to integrate with their recruitment methodology.
Provided product development and support for a bespoke applicant tracking system. Hired and lead team that provided offices with technical support, guidence and counsel on all aspects of their desktop, server and network technology.
(Public Company; 10,001 or more employees; EDS; Information Technology and Services industry)
February 1996 — February 1997 (1 year 1 month)
Responsible for a team of support specialists that provided deskside support for the various business units of Bechtel specifically the senior management teams.
Project lead on supporting Windows 95 and Microsoft Exchange implementation, conversion and user education and support.
(Privately Held; 51-200 employees; Computer Software industry)
February 1993 — February 1996 (3 years 1 month)
Microsoft Certified Product Trainer, February 1993 - February 1996
Responsible for the delivery of face to face trainig sessions in Microsoft products to an advanced level. Products included Word, Excel, PowerPoint, Microsoft Mail, Schedule+, MS Project, Access, Windows 3.x - 95.
Position developed to be the lead trainer for CTECs account with Marks & Spencer delivering self paced facilitated learning for their head office in Baker St.
Fishing (Fly fishing and Course fishing), Snowboarding, Wakeboarding, Surfing, Skateboarding, Kiteboarding, Mountainboarding, Football (Support Manchester United), American Football (Support New England Patriots), SEO, Blogging, Web Site Development, Internet Marketing.