
Head of Technical Services at StepStone
Reading, United Kingdom

Head of Technical Services at StepStone
Reading, United Kingdom
An MBA-qualified IT leader with 25 years experience of global & UK organisations with recent emphasis on infrastructure management and service delivery. I have worked in competitive outsourced business services, recruitment, private healthcare, manufacturing, corporate and commercial markets. I seek to continue this career path, identifying opportunities for improvements and developing strategies for delivery of these.
Prince 2, ITIL change management, business case preparation, IT architecture, strategy definition, technology roadmaps, internal audit, applications development, data centre hosting, networking, 3rd party vendors, and new technology deployment
(Public Company; stp.ol; Internet industry)
August 2009 — Present (8 months)
Responsible for delivery of IT services to internal and external customers.
(Non-Profit; Hospital & Health Care industry)
June 2007 — April 2009 (1 year 11 months)
Developing and implementing an IT Infrastructure Strategy to cover Data Centre Hosting services, WAN and LAN, plus local IT services within Nuffield's hospital and other remote site networking.
(Privately Held; 11-50 employees; Staffing and Recruiting industry)
April 2006 — May 2007 (1 year 2 months)
Delivery of IT Services to support the processing of personal data and the presentation of this data to external clients in the recruitment industry through the use of an internally developed search engine.
(Public Company; MAN; Staffing and Recruiting industry)
April 2005 — April 2006 (1 year 1 month)
Developed and delivered Manpower's EMEA Data Centre using VMware to increase capacity and service while reducing cost at the new hosting centre. Designed and delivered Global Email service based on MS Exchange targeted at 25,000 users. Developed and led multi functional and geographically diverse team while playing active role in Global IT leadership team.
(Public Company; MAN; Staffing and Recruiting industry)
April 2000 — April 2005 (5 years 1 month)
Responsible for service delivery and support to Manpower's UK operation including hosting, technical and application support, networking and remote sites across a 1500 user, 200 site network. This included weekly payroll processing delivery for 30,000 staff and significant project and organisational change.
(Information Technology and Services industry)
1988 — 2000 (12 years )
Developed Stanley Works EMEA data centre and initiated/delivered data centre consolidation project to move AS400 services from in country data centres around Europe back to the EMEA DC. Delivered EMEA wide WAN, and new, standardised LAN services including email. Part of The Stanley Works Global IT leadership team, working closely with colleagues across the globe.
Designed and delivered AS400 based pan European inventory control and forecasting system interfacing with local, in country systems to provide a single version of the truth for Stanley Europe.
(Public Company; HON; Aviation & Aerospace industry)
1985 — 1988 (3 years )
Responsible for continued development, deployment and support for COBOL pan European sales and distribution system distributed across Honeywell sites around Europe. This required substantial travel to ensure appropriate installation and training as well as a strict development approach to the programming and analysis required. Having joined as Junior Programmer I was promoted through several posts during my time at Honeywell.
(Information Technology and Services industry)
1983 — 1985 (2 years )
Trained up in COBOL on traditional mainframe systems, I supported DHSS drugs licensing and adverse reactions monitoring services, providing responses to questions set in parliament through coding appropriate queries to meet service levels to ministers. During this time I also worked on redeveloping these systems to run in an OLTP Norsk Data mini computer environment, still using COBOL.
MBA , Technology Management , 1996 — 1999
BA Hons , Politics , 1978 — 1982
1976 — 1978