
Strategy Consultant
London, United Kingdom

Strategy Consultant
London, United Kingdom
PROFESSIONAL OVERVIEW
Senior Project Manager and Strategy Consultant with a solid track record of success in delivering strategic multi million pound projects, programmes and implementations to major organizations like HSBC, Deloitte, Lloyds TSB, MasterCard and Telepass in banking, finance, payments, eCommerce, travel and retail sector.
EXPERIENCE
• Experienced in strategy planning, business analysis, client relationships, change management, credit risk, programme management, team building of 20+ people, sales development, P&L and budget management, Web Marketing, recruitment, staff training, contractor-supplier management, Prince2 methodologies.
• Full life-cycle of project from set-up through to completion, risks and implementing containment strategies
• Delivery of strategy, international complex programs/projects, forecasting, reporting on key business and financial metrics (revenue, margin, profitability, client and internal satisfaction), change management.
• Experienced in building trusted advisor relationships with sponsors, stakeholders & Senior Management.
ACHIEVEMENTS
• Defined a strategy for Telepass to increase by 30% in 3 years incomes from their 7 million customer base
• Defined strategy for BancoPosta to increase retention and profitability from their 5.5 million customer base
• Delivered a bespoke credit model for structured finance for Lloyds TSB whilst with Deloitte
• Coordinated million pound customised solution for credit system for HSBC under BIS-II compliance
• Established a limited company operating in sustainability, conservation and tourism for Africa
• Delivered a prototype on-line order routing platform for Institutions created for JD Farrods
KEY SKILLS
• Microsoft Office Suite
• MS Project
• Prince2 Methodology
• XP/Vista
• SEO and e-Marketing
• Supplier Management
• Change Management
• Programme / Project Management
• Business Analysis
• Business Requirement Management
• Setting up & Running Start-ups
• Financial Accounts
• Graphic Tools
• Web Development Tools
• English, Italian, Spanish fluency
• Intermediate French
(Leisure, Travel & Tourism industry)
October 2005 — Present (4 years 4 months)
(Program Development industry)
April 2009 — November 2009 (8 months)
Strategy consultant for financial services and web marketing for the largest European motorways toll collection company
• Development of a strategic plan to achieve 30% increase in revenues within 3 years. The plan comprises innovative product development in payment systems, retail services and 360 degrees communication.
• Management of a mixed team of marketing, operations, IT, customer care, communication and external providers (web marketing, market research, relationship program agencies) reporting directly to the CEO
(Public Company; MA; Financial Services industry)
December 2008 — April 2009 (5 months)
Advisory and programme management for the second largest electronic payments processor
• Advisory and programme management on customer lifecycle assessment, retention strategy and loyalty programmes for BancoPosta, financial arm of Poste Italiane, sixth European issuers of debit cards.
• Consultant for debit practice in MasterCard Advisors for development of proprietary scorecards on retail banking diagnostic, on-boarding customer experience assessment and credit risk for retail banking.
(Partnership; 10,001 or more employees; Management Consulting industry)
August 2004 — July 2005 (1 year )
(Public Company; 10,001 or more employees; Banking industry)
2003 — 2004 (1 year )
(Public Company; 201-500 employees; MCO; Financial Services industry)
May 2001 — May 2003 (2 years 1 month)
(Program Development industry)
January 1999 — January 2001 (2 years 1 month)
(Program Development industry)
January 1995 — January 1998 (3 years 1 month)
economics 1999 — 2001
economics 1990 — 1994
sustainability, safaris, tours, holiday packages, community work in Africa, conservation