LinkedInGrant Osborn

Grant Osborn

eCommerce : Senior Manager

Location
London, United Kingdom
Industry
Banking
Current
  1. HSBC
Previous
  1. Barclays,
  2. Citi,
  3. JPMorgan
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500+connections

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500+connections
HSBC

HSBC

Senior eCommerce Manager

– Present

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Background

Summary

I am a Cash Management professional where my focus has been on transactions products; Payments, Receivables, Information Services and Mobile & Digital solutions. Throughout, my career has been in the business’ product management & delivery, project and implementation roles. This requires me to have a truly global perspective and knowledge of clients, products and our business. I am required to comprehend market trends driven by innovation, competition or regulation and convert the diversity of this demand into commercially viable new products and propositions for the Bank.

My teams have been on and offshore, directly and via matrix. I have generated and maintained relationships with clients (internal / external). I manage vendor/suppliers with a commercial competence in terms of contractual negotiation and performance measurement. I ensure the client experience is positively affected by these provisions and perceived as competitive differentiators. I have excellent communication & presentation skills to all levels within an organisation.

Specialties: Leading and executing projects.
New product development & management.
Managing teams.
Stakeholder management.
Governance, controls, reporting.

Experience

Senior eCommerce Manager

HSBC
– Present (4 months)London, United Kingdom

Programme Director , Payments & Cash Management.

Director, Global Cash Management, Product Delivery Head

Barclays
(3 years 10 months)London

Senior Vice President, Head of Integration & Client Testing

Citi
(5 years 9 months)

Vice President, Investor Services, Global eBusiness & Product Management

JPMorgan
(4 years 2 months)

Product Manager

Omgeo (Thomson Financial ESG)
(3 years 11 months)

Product Manager

Bank of America
(9 years 10 months)

Banking

BCCI
(1 year 11 months)

Courses

JPMorgan

  • Six Sigma Green Belt

Citi

  • PMI (The Kerzner Approach to Project Management Excellence

Projects

Barclays Pingit for Corporates : Collections, Disbursements, Reporting

Delivering new products via Barclays Pingit for Corporates. Collections, payments, reporting capabilities to UK corporates and NBFIs.

SEPA

New SEPA DD Mandate Management product across EMEA using H2H channel.
Programme delivery head for Barclays Bank Ireland's new suite of SEPA capabilities; SCT, SDD and SDD Mandate Management.

Skills

  • Product Management
  • Process Engineering
  • Vendor Management
  • Outsourcing
  • SDLC
  • Project Delivery
  • Coaching
  • Strategy Development
  • Social Networking
  • Six Sigma
  • Software Development
  • Portal Technologies
  • Integration
  • Implementation Services
  • Change Management
  • Product Development
  • Internal Controls
  • Contract Negotiation
  • Team Leadership
  • Employee Hiring
  • SharePoint
  • MS Project
  • Mobile Payments
  • Budget Process
  • Roadmap
  • File Systems
  • Message Development
  • Strategy
  • Project Management
  • Programme Delivery
  • Global Delivery
  • Leadership
  • Payments
  • Risk Management
  • Banking
  • Cash Management
  • Internet Banking
  • SEPA
  • Stakeholder Management
  • Mobile Banking
  • Team Management
  • Business Process...
  • Business Requirements
  • Business Development
  • Retail Banking
  • Financial Risk
  • Payment Systems
  • SWIFT payments
  • Commercial Banking
  • Project Governance
  • See 35+  See less

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